At The Making-Box, we reflect quarterly on our programs and like to share the impact they’re having inside organizations. With one quarter down, we thought you might like to see what we’ve learned so far this year.

A little data snack

• 303 participants move through our programs across 14 organizations

• Participant’s satisfaction was rating was on average 4.7/5

• We asked participants “How likely  are you to use something they learned? (1=least likely, 5=most likely) and the average score was 4.7/5

• 96% of people reported having fun

• Participants mood increased an average of 14% over the course of our programs (We call that Reverse Zoom Fatigue)

• How connected people felt to the group increased by 20% over the course of our programs. 

• Education organizations made up about 40% of our client-base. This included a collaboration between the Lang School of Business, Shopify and The Making-Box to deliver the university’s first ever Sales in a Digital Age course.

“The Making-Box’s participation in the course went above and beyond my expectations. And my expectations were already really high. In all of the student feedback we received, they all said their favourite part of the course was The Making-Box. I saw from at least 15 people that the session ‘changed their life’.”

- Rob McLean, Assistant Professor, Lang School of Business, University of Guelph

THREE trends we noticed

1) We went wide. NEW TEAMS, SAME ORGANiZATION.

We’ve seen many sequels this year. And we’re not just talking Spider-man.

Roughly 80% of programs we ran were with new groups inside organizations we’ve worked with before. Our friends at The Co-operators, University of Guelph and Belron Canada (the parent company of Speedy and Apple Auto Glass), all reinvested in our training with new departments. We call this going wide. 

Going wide means leaders are seeing the value and are recommending our services to other teams, and this likely means more adaptable practices being integrated across the organization.

In one “wide program” with The Co-operators, we also had the opportunity to deliver our first ever program in French - thanks to the help of our collaborator, Vinny Francois.

2) NEW YEAR. NEW CHALLENGES.

We’ve seen a shift in what leaders are resourcing us for. New clients this quarter include Rightsleeve, Chigamik Community Health Centre, and Danby. More teams are approaching us to specifically help foster adaptability and creative confidence. Less teams are approaching us with sole intention of fun team-building, but rather are us looking for practical ways to reduce change fatigue and collaborate energetically in rapidly changing environments. And while fun isn’t the main focus of our programs, over 96% of participants still reported having it. In our post-survey reports, learning applicability (ie. how likely are you to use something you’ve learned?) received an average score of 4.7/5 this quarter.

I can feel very vulnerable as a leader. One thing that the workshop helped me with was being more confident in trying new things.

- Reba Joy, Senior Director of Sales, Rightsleeve

3) ORGANIZATIONS WANT TO ASSESS THEIR ADAPTABILITY

In line with those new requests from clients, we launched a program this quarter called Assessing Adaptability.

According to LinkedIn’s 2021 Learning Report, adaptability is the most in-demand job skill. It’s also a difficult one for organizations to measure and develop at scale. So, last year we invested in becoming certified Adaptability Quotient practitioners with our partners at AQai and now offer a service which allows our clients to scientifically benchmark both individual and team adaptability.

This quarter, we supported Belron Canada in assessing the adaptability intelligence of their 30-person People and Culture team, who were on the cusp of a large digital transformation. This 4-part program (which included assessment, leadership debriefs, team learning, and 1:1 coaching) received an average satisfaction rating of 4.6 out of 5 stars from participants. It generated awareness of the science of adaptability and of the team’s adaptability strengths. It also offered Belron clarity on where to focus to improve their ability to navigate change at a both an individual and team level.

Our goal is to support at least 10 organizations in their adaptability journey using this assessment this year. This is a great tool for teams and organizations who want to:

💡 Understand the personal and environmental elements of adaptability
💪 Build teams that can recover from setbacks and find new solutions
👩🏾‍💻 Select the best people to champion new processes
🌱 Develop human-centered pathways to innovation and employability
🧲 Recruit and retain adaptable people

Perhaps that’s you? Book a free 30-minute Discovery Call to see if we’re a fit for each other.